Quality Improvement for the Fire and Emergency Services Workshop

Hayward, CA

October 11-13, 2022

This course features three full days of instruction to help agencies prepare for accreditation under the 10th edition of the CFAI model.

WHAT YOU WILL RECEIVE:

• The Quality Improvement for the Fire and Emergency Services Publication & student workbook
• 24 hours of instruction from experienced accreditation peer team leaders
• Multiple opportunities to engage and network with your peers

WHAT YOU WILL LEARN:

• The steps in the self-assessment process, from building a team to becoming an accredited agency
• The building blocks of the accreditation process:
  1. Community risk assessment
  2. Goals and objectives
  3. Standards of cover
  4. Benchmark and baseline standards
  5. Strategic plan
  6. Self-assessment

COST:

Early Registration: $650 (ends 3 weeks prior to start date)

Regular Registration: $700

Save $25 by using code Hayward25. Code expires 8/16/2022 and must be entered at checkout.

*Onsite registration is not permitted*

To register, you must have a CPSE Portal account. Go here to create an account.

To register a group, contact university@cpse.org.

WORKSHOP TIME: 0800-1700 Daily

ATTIRE: Business Casual

WORKSHOP LOCATION: 

Hayward Fire Training Center

1401 W Winton Ave

Hayward, CA 94545

AIRPORT LOCATION:

Oakland Airport

HOST RECOMMENDED HOTEL INFORMATION:  

Fairfield Inn & Suites Oakland Hayward

25921 Industrial Boulevard

Hayward, CA 94545

Website: Click here 

Home2 Suites by Hilton Hayward

22101 Hesperian Blvd

Hayward, CA 94541

Website: Click here 

HOST AGENCY CONTACT INFORMATION:

Hayward Fire Department

(O) 510-583-3910

PRIMARY CONTACT:

Shanalee Gallagher, Management Analyst

(O) 510-583-3910

Shanalee.gallagher@hayward-ca.gov 

SECONDARY CONTACT:

Tara Reyes, Fire Services Supervisor

(O) 510-583-4940

tara.reyes@hayward-ca.gov 

All registration cancellation and refund requests must be submitted via email to university@cpse.org no later than two weeks prior to the start of the class. A refund request is subject to a $25 processing fee. Telephone cancellations will not be accepted. 

A substitution of your full registration is permitted up to three days prior to the start of the class. After this time, NO substitutions are allowed. Requests for substitution must be submitted via email to university@cpse.org. 

CPSE regrets that refunds will not be given for no-shows.

For questions, contact the CPSE office at university@cpse.org or 703-691-4620.