Quality Improvement for the Fire and Emergency Services Workshop, Hilton Head Island Fire Rescue,

Hilton Head Island, SC 

September 6 – 8, 2023

This course features three full days of instruction to help agencies prepare for accreditation under the 10th edition of the CFAI model.

WHAT YOU WILL RECEIVE:

• The Quality Improvement for the Fire and Emergency Services Publication & student workbook
• 24 hours of instruction from experienced accreditation peer team leaders
• Multiple opportunities to engage and network with your peers

WHAT YOU WILL LEARN:

• The steps in the self-assessment process, from building a team to becoming an accredited agency
• The building blocks of the accreditation process:
  1. Community risk assessment
  2. Goals and objectives
  3. Standards of cover
  4. Benchmark and baseline standards
  5. Strategic plan
  6. Self-assessment

COST:

Early Registration: $650 – ends August 9

Regular Registration: $675

*Onsite registration is not permitted*

To register, you must have a CPSE Portal account. Go here to create an account.

To register a group, contact university@cpse.org.

WORKSHOP TIME: 0800-1700 Daily

ATTIRE: Business Casual

WORKSHOP LOCATION: 

Hilton Head Island Fire Rescue Headquarters

40 Summit Dr

Hilton Head Island, SC 29926

AIRPORT LOCATION:

Hilton Head Island Airport (HHH)

HOST RECOMMENDED HOTEL INFORMATION:  

Hampton Inn Hilton Head

1 Dillon Rd

Hilton Head Island, SC 29926

Website: Click here

Sonesta Resort Hilton Head Island

130 Shipyard Dr

Hilton Head Island, SC 29928

Website: Click here

HOST AGENCY CONTACT INFORMATION:

Hilton Head Island Fire Rescue

(O) 843-682-5100

PRIMARY CONTACT:

Christopher Osterman, Sr. Fire Inspector/Accreditation Manager

(O) 843-682-5143

christophero@hiltonheadislandsc.gov 

SECONDARY CONTACT:

Colin Fanning, Battalion Chief – Safety & Professional Development

(O) 843-682-5120

colinf@hiltonheadislandsc.gov 

All registration cancellation and refund requests must be submitted via email to university@cpse.org no later than two weeks prior to the start of the class. A refund request is subject to a $25 processing fee. Telephone cancellations will not be accepted. 

A substitution of your full registration is permitted up to three days prior to the start of the class. After this time, NO substitutions are allowed. Requests for substitution must be submitted via email to university@cpse.org. 

CPSE regrets that refunds will not be given for no-shows.

For questions, contact the CPSE office at university@cpse.org or 703-691-4620.