CPSE General Resources

  • Tech Writing 101
    This video introduces the core concepts of technical writing. It also provides an overview of the Advanced Technical Writing Program at George Mason.
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  • CFAI Model Information Technology Specifications, CFAI 10th Edition
    The CFAI Information Technology Specifications document identifies the spatial and numerical data, records, and policies referenced in the CFAI accreditation model.
  • CPSE University Host Agreement for Education Courses
    CPSE University Host Agreement explains requirements to host an educational offering at your agency.
  • Vision 20/20 Outcome Measures Guide
    Vision 20/20 Outcome Measures Guide
  • Executing a Strategic Plan
    This presentation is designed to walk you through creating and executing your plan, including a lesson on pivoting when conditions in your community or within your own agency change.
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CPSE Sponsor Webinars

  • FirstWatch Fire Operations and Accreditation Monitoring and Reporting
    FirstWatch presented on the Fire Operations Analytics/Accreditation Module (FOAM). This FirstWatch module provides Fire Management and Operations teams with comprehensive data analysis, dashboard views, and Annual Compliance Reports, which are based upon the accreditation requirements of CFAI and from any combination of data sources that are required to report on the specific dimensions of importance to you.
  • How Deccan Can Help Demonstrate Compliance to CRA/SOC Requirements
    During this webinar, Deccan highlighted their suite of products can help your agency in the accreditation process, including sharing with you specific examples of how Deccan can help your department demonstrate the criteria, performance indicators, and core competencies listed in both CPSE’s Community Risk Assessment/Standards of Cover and CFAI’s Accreditation Model.
  • Reaping the Benefits of Accreditation by Darkhorse Emergency
    In this session, Darkhorse Emergency talked about how to ensure that your accreditation journey is both efficient and effective. In particular, they will delve into the more data-intensive components that vex most agencies: Standard of Cover (SOC) and Community Risk Assessment (CRA) and will propose a streamlined approach that not only meets the needs of accreditation but transforms your organization for the better in the process.
  • 5 Ways to Accelerate Communication with Fire/EMS Digital Signage with First Arriving
    No matter how many locations or how large your station may be, digital signage transforms the way you interact with personnel, crews, new recruits, and your station visitors for the better. If you're looking to accelerate communication, or increase efficiency, productivity and engagement, this is the webinar for you.
  • Applying Location Intelligence to the Accreditation Process with Esri
    Esri public safety personnel presented resources, capabilities, and solutions to support the self-assessment process. Learn how to use GIS to develop community risk assessments; create standards of cover; and provide resources to assist agencies in telling their story within the organization, to government officials, and to the public. These capabilities allow agencies to understand a community's unique risk, identify gaps in service delivery, and develop data to identify their path to continuous improvement.
  • Personnel Management from Staffing to Well-being presented by ImageTrend
    Ensuring your department has the right people with the right skills at the right time is key for any successful operation and the general well-being of your crews. Join Doug Butler Jr., as we explore how a department can maintain a positive and productive operation through the use of modern and intuitive software and your data. You will leave with an understanding of stressors that affect the mental well-being of public safety responders, how lights and siren usage affects departments and the potential risk factors for your organization, community and personnel.
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  • Logis Solutions presents, How CAD Technology Can Better Help You Serve Your Community
    Fire and EMS agencies now have access to a multitude of technologies. But are you taking full advantage of what those technologies can offer? Today’s first responders should demand systems that use the latest artificial intelligence capabilities, automated data analysis and integration technologies to allow them to provide the best service to their communities and continuously evaluate and improve. In this webinar, you’ll hear from public safety leaders in southeast Michigan who implemented a new CAD to help them more effectively and efficiently dispatch multiple fire and EMS organizations. Join us to hear more about the CAD of the future and how it will transform the fire service.
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  • Simulating Your City-How to Produce Realistic Response Times and Workload Forecasts. Presented by IAFF
    Fire Fighters and EMS personnel strive to provide timely protection to their communities. As cities evolve over time, fire departments must anticipate changes and adjust resources. The most reliable way to anticipate these changes and adapt to the needs of evolving communities is to forecast the department response times and workload performance under various scenarios. The IAFF has developed a forecasting software that combines Geographic Information System tools and Computer-Aided Dispatch data to predict how response times and the workload of a department are affected by adding or removing units, closing, or opening stations, and other changes in the department’s response model using real-world factors.
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