This on demand webinar features an overview of the practical and operational importance of Annual Program Appraisals. While a requirement for accreditation compliance, this course also offers ways to address completing them as well as how to weave them into the culture of your agency. 

You will have 14 days to complete. Your 14-day access will start when you open the video. 

Cancellation Policy: You may cancel prior to opening the video, with a $25 processing fee. No substitutions are permitted.

The purpose of this on-demand series is to orient the agency self-assessment to ensure that the community risk assessment is in alignment with Category 2 (Assessment and Planning) of the self-assessment model. The series is broken into four components which are congruent with the four criteria:

• Documentation of Area Characteristics
• Risk Assessment Methodology
• Current Deployment and Performance
• Plan for Maintaining and Improving Response Capabilities

You will have 14 days to complete the four-video series. Your 14-day access will start when you open the first video. 

Cancellation Policy: You may cancel prior to opening the first video, with a $25 processing fee. No substitutions are permitted.

CFAI Peer Assessor Workshop

May 2026

Please review the details below before signing up.

Prerequisites:

Completion of the Quality Improvement for the Fire and Emergency Services workshop within the previous three years is required to attend this workshop. 

Workshop Details: 

Peer assessors are a key component of the agency accreditation process as they verify and validate that an agency’s accreditation documents meet the expectations of the Commission on Fire Accreditation International (CFAI). This workshop is required for all agency accreditation managers and those wishing to become CFAI Peer Assessors. The workshop is presented in a learn at your own pace format with each learning module taken at your pace throughout the month. The workshop includes videos, homework, quizzes, and two examinations. The workshop lessons will be open for all participants beginning on May1, 2026. All completed course material must be posted as follows:

Registration Fee: 

$400

To register, you must have a CPSE Portal account. Go here to create your personal account.

All registration cancellation and refund requests must be submitted via email to university@cpse.org no later than two weeks before the start of the workshop. A refund request is subject to a $25 processing fee. Telephone cancellations will not be accepted.

A substitution of your full registration is permitted up to one week before the start of the workshop. After this time, NO substitutions will be allowed. Requests for substitution must be submitted via email to university@cpse.org.

Certificate of Completion:

To receive a certificate of completion, participants must complete all videos, homework assignments, examinations, and the end-of-workshop survey. 

CPSE regrets that refunds for any failure to participate in the workshop will not be given.

For questions, contact the CPSE office at university@cpse.org or 703-691-4620.

In this webinar, CPSE Community Experience Manager Kelly Martin, will provide an overview of Defining Community, Workplace, Inclusion and Belonging, Psychological Safety, Strategies for Inclusive Organizations, Inclusive Behaviors, and Inclusive Leadership.

In this webinar, CPSE Chief Executive Officer, Preet Bassi, CAE, will provide an overview of the importance fire and local government associations are placing on data and technology, how data informs department innovations, and recommended data and technology practices for fire departments.

Quality Improvement for the Fire and Emergency Services Workshop

Camp Pendleton Fire & Emergency Services, 

Camp Pendleton, CA

April 28 – 30, 2026

This course is for Department of War personnel only. This course features three full days of instruction to help agencies prepare for accreditation under the 11th edition of the CFAI® model. It covers the development of the three key documents, the Community Risk Assessment/Standards of Cover, Strategic Plan, and Self-Assessment Manual.

WHAT YOU WILL RECEIVE:

• The Quality Improvement for the Fire and Emergency Services Publication & student workbook.
• 24 hours of instruction from experienced accreditation instructors.
• In-class exercises to reinforce key points of instruction.
• Introduction to online resources that will support your department’s accreditation efforts.
• Multiple opportunities to engage and network with your peers.

WHAT YOU WILL LEARN:

• The steps in the self-assessment process, from building a team to becoming an accredited agency.
• The key elements of the accreditation process:
  1. Creating planning zones for your response area.
  2. Establishing a risk assessment process.
  3. Applying the risk assessment process to your response area.
  4. Developing a critical tasking process.
  5. Determine needed resources for fire and non-fire risks.
  6. Assess current deployment practices and establish target performance goals.
  7. Develop response performance data.
  8. Key elements of a Strategic Plan.
  9. How to create a self-assessment manual.

COST:

Paid by the DoW contract. If you are not a DoW employee, do not register for this course. 

Registration closes April 17, or until full, whichever occurs first.

*Onsite registration is not permitted*

To register online, you must have a CPSE Portal account. Go here to create an account.

To register a group, contact university@cpse.org.

WORKSHOP TIME: 0800-1700 Daily

ATTIRE: Business Casual

WORKSHOP LOCATION: 

“La Casa Del Mar” La Marina Room

2100 12th St 

BLDG 210841

Oceanside, CA 92058

AIRPORT LOCATION:

San Diego International Airport (SAN)

HOST RECOMMENDED HOTEL INFORMATION:  

Inns of the Corps Pacific View

Bldg. 202870 San Jacinto Rd.

Camp Pendleton, CA 92055

Website: Click here 

SpringHill Suites by Marriott Oceanside Beach

110 N. Myers St.

Oceanside, CA 92054

Website: Click here 

HOST AGENCY:

Camp Pendleton Fire & Emergency Services

PRIMARY CONTACT:

Jeffrey Moore, Deputy Chief - Training

(O) 760-390-2704

Jeffrey.moore1@usmc.mil 

SECONDARY CONTACT:

Peter Korodini, Deputy Chief - Operations

(O) 760-390-2702

peter.korodini@usmc.mil 

All registration cancellation and refund requests must be submitted via email to university@cpse.org no later than two weeks prior to the start of the class. A substitution of your full registration is permitted up to three days prior to the start of the class. After this time, NO substitutions are allowed. Requests for substitution must be submitted via email to university@cpse.org.  

CPSE regrets that refunds will not be given for no-shows.

For questions, contact the CPSE office at university@cpse.org or 703-691-4620.

Quality Improvement for the Fire and Emergency Services Workshop

CNRJ Fire & Emergency Services, Yokosuka, Japan

June 16 – 18, 2026

This course is for Department of War personnel only. This course features three full days of instruction to help agencies prepare for accreditation under the 11th edition of the CFAI® model. It covers the development of the three key documents, the Community Risk Assessment/Standards of Cover, Strategic Plan, and Self-Assessment Manual.

WHAT YOU WILL RECEIVE:

• The Quality Improvement for the Fire and Emergency Services Publication & student workbook.
• 24 hours of instruction from experienced accreditation instructors.
• In-class exercises to reinforce key points of instruction.
• Introduction to online resources that will support your department’s accreditation efforts.
• Multiple opportunities to engage and network with your peers.

WHAT YOU WILL LEARN:

• The steps in the self-assessment process, from building a team to becoming an accredited agency.
• The key elements of the accreditation process:
  1. Creating planning zones for your response area.
  2. Establishing a risk assessment process.
  3. Applying the risk assessment process to your response area.
  4. Developing a critical tasking process.
  5. Determine needed resources for fire and non-fire risks.
  6. Assess current deployment practices and establish target performance goals.
  7. Develop response performance data.
  8. Key elements of a Strategic Plan.
  9. How to create a self-assessment manual.

COST:

Paid by the DoW contract. If you are not a DoW employee, do not register for this course. 

Registration closes June 5, or until full, whichever occurs first.

*Onsite registration is not permitted*

To register online, you must have a CPSE Portal account. Go here to create an account.

To register a group, contact university@cpse.org.

WORKSHOP TIME: 0800-1700 Daily

ATTIRE: Business Casual

WORKSHOP LOCATION: 

CFAY Fire Station 1

Bldg 3816

CFA Yokosuka, Japan, 96349

AIRPORT LOCATION:

Haneda International Airport (HND)

HOST RECOMMENDED HOTEL INFORMATION:  

Navy Gateway Inn & Suites

Bldg 1455 Tomaricho

Yokosuka, Kanagawa 238-0001

Website: Click here 

Mercure Yokosuka Hotel

3 Chome 27 Honcho

Yokosuka, Kanagawa 238-0041

Website: Click here 

HOST AGENCY:

CNRJ Fire & Emergency Services

PRIMARY CONTACT:

Sean Rutledge, Regional Special Operations Chief

(O) 046-816-8320

sean.rutledge2.civ@us.navy.mil 

SECONDARY CONTACT:

Wayne Blake, Shipboard Chief

(O) 046-816-4637

Wayne.t.blake.civ@us.navy.mil 

All registration cancellation and refund requests must be submitted via email to university@cpse.org no later than two weeks prior to the start of the class. A substitution of your full registration is permitted up to three days prior to the start of the class. After this time, NO substitutions are allowed. Requests for substitution must be submitted via email to university@cpse.org.  

CPSE regrets that refunds will not be given for no-shows.

For questions, contact the CPSE office at university@cpse.org or 703-691-4620.

Quality Improvement for the Fire and Emergency Services Workshop

DLA Richmond Fire and Emergency Services, Richmond, VA

September 14 – 16, 2026

This course is for Department of War personnel only. This course features three full days of instruction to help agencies prepare for accreditation under the 11th edition of the CFAI® model. It covers the development of the three key documents, the Community Risk Assessment/Standards of Cover, Strategic Plan, and Self-Assessment Manual.

WHAT YOU WILL RECEIVE:

• The Quality Improvement for the Fire and Emergency Services Publication & student workbook.
• 24 hours of instruction from experienced accreditation instructors.
• In-class exercises to reinforce key points of instruction.
• Introduction to online resources that will support your department’s accreditation efforts.
• Multiple opportunities to engage and network with your peers.

WHAT YOU WILL LEARN:

• The steps in the self-assessment process, from building a team to becoming an accredited agency.
• The key elements of the accreditation process:
  1. Creating planning zones for your response area.
  2. Establishing a risk assessment process.
  3. Applying the risk assessment process to your response area.
  4. Developing a critical tasking process.
  5. Determine needed resources for fire and non-fire risks.
  6. Assess current deployment practices and establish target performance goals.
  7. Develop response performance data.
  8. Key elements of a Strategic Plan.
  9. How to create a self-assessment manual.

COST:

Paid by the DoW contract. If you are not a DoW employee, do not register for this course. 

Registration closes September 4, or until full, whichever occurs first.

*Onsite registration is not permitted*

To register online, you must have a CPSE Portal account. Go here to create an account.

To register a group, contact university@cpse.org.

WORKSHOP TIME: 0800-1700 Daily

ATTIRE: Business Casual

WORKSHOP LOCATION: 

DLA Richmond

6090 Strathmore Road

Richmond, VA 23237

AIRPORT LOCATION:

Richmond International (RIC)

HOST RECOMMENDED HOTEL INFORMATION:  

Hampton Inn Chester South

12610 Chestnut Hill Rd

Chester, VA 23836

Website: Click here 

Comfort Inn Chester - Richmond South

2100 W Hundred Rd

Chester, VA 23836

Website: Click here 

HOST AGENCY:

DLA Richmond Fire and Emergency Services

PRIMARY CONTACT:

Owen Turner, Accreditation Manager

(O) 804-279-3630

harry.turneriii@dla.mil 

SECONDARY CONTACT:

Ken Cato, Fire Chief

(O) 804-279-1401

kenneth.cato@dla.mil 

All registration cancellation and refund requests must be submitted via email to university@cpse.org no later than two weeks prior to the start of the class. A substitution of your full registration is permitted up to three days prior to the start of the class. After this time, NO substitutions are allowed. Requests for substitution must be submitted via email to university@cpse.org.  

CPSE regrets that refunds will not be given for no-shows.

For questions, contact the CPSE office at university@cpse.org or 703-691-4620.

Quality Improvement for the Fire and Emergency Services Workshop

Kaiserslautern Military Community Fire & Emergency Services, Ramstein Air Base, Germany

May 12 – 14, 2026

This course is for Department of War personnel only. This course features three full days of instruction to help agencies prepare for accreditation under the 11th edition of the CFAI® model. It covers the development of the three key documents, the Community Risk Assessment/Standards of Cover, Strategic Plan, and Self-Assessment Manual.

WHAT YOU WILL RECEIVE:

• The Quality Improvement for the Fire and Emergency Services Publication & student workbook.
• 24 hours of instruction from experienced accreditation instructors.
• In-class exercises to reinforce key points of instruction.
• Introduction to online resources that will support your department’s accreditation efforts.
• Multiple opportunities to engage and network with your peers.

WHAT YOU WILL LEARN:

• The steps in the self-assessment process, from building a team to becoming an accredited agency.
• The key elements of the accreditation process:
  1. Creating planning zones for your response area.
  2. Establishing a risk assessment process.
  3. Applying the risk assessment process to your response area.
  4. Developing a critical tasking process.
  5. Determine needed resources for fire and non-fire risks.
  6. Assess current deployment practices and establish target performance goals.
  7. Develop response performance data.
  8. Key elements of a Strategic Plan.
  9. How to create a self-assessment manual.

COST:

Paid by the DoW contract. If you are not a DoW employee, do not register for this course. 

Registration closes May 1, or until full, whichever occurs first.

*Onsite registration is not permitted*

To register online, you must have a CPSE Portal account. Go here to create an account.

To register a group, contact university@cpse.org.

WORKSHOP TIME: 0800-1700 Daily

ATTIRE: Business Casual

WORKSHOP LOCATION: 

Ramstein Air Base Fire Station #1

Bldg 2303

Ramstein Air Base, GE 09012

AIRPORT LOCATION:

Frankfurt International Airport

HOST RECOMMENDED HOTEL INFORMATION:  

Hotel Europa

Auf Der Pirsch 4

Ramstein-Miesenbach, GE 66877

Website: Click here 

Hotel Pirsch

Auf der Pirsch 12

Ramstein-Miesenbach, GE 66877

Website: Click here 

HOST AGENCY:

Kaiserslautern Military Community Fire & Emergency Services

PRIMARY CONTACT:

Logan Baker, Deputy Fire Chief

(O) 314-480-3450

logan.baker.3@us.af.mil 

SECONDARY CONTACT:

Armando Avila, Operations Superintendent

(O) 314-480-6533

armando.avila.1@us.af.mil 

All registration cancellation and refund requests must be submitted via email to university@cpse.org no later than two weeks prior to the start of the class. A substitution of your full registration is permitted up to three days prior to the start of the class. After this time, NO substitutions are allowed. Requests for substitution must be submitted via email to university@cpse.org.  

CPSE regrets that refunds will not be given for no-shows.

For questions, contact the CPSE office at university@cpse.org or 703-691-4620.

Quality Improvement for the Fire and Emergency Services Workshop

Little Rock AFB Fire Department, Little Rock AFB, AR

June 16 – 18, 2026

This course is for Department of War personnel only. This course features three full days of instruction to help agencies prepare for accreditation under the 11th edition of the CFAI® model. It covers the development of the three key documents, the Community Risk Assessment/Standards of Cover, Strategic Plan, and Self-Assessment Manual.

WHAT YOU WILL RECEIVE:

• The Quality Improvement for the Fire and Emergency Services Publication & student workbook.
• 24 hours of instruction from experienced accreditation instructors.
• In-class exercises to reinforce key points of instruction.
• Introduction to online resources that will support your department’s accreditation efforts.
• Multiple opportunities to engage and network with your peers.

WHAT YOU WILL LEARN:

• The steps in the self-assessment process, from building a team to becoming an accredited agency.
• The key elements of the accreditation process:
  1. Creating planning zones for your response area.
  2. Establishing a risk assessment process.
  3. Applying the risk assessment process to your response area.
  4. Developing a critical tasking process.
  5. Determine needed resources for fire and non-fire risks.
  6. Assess current deployment practices and establish target performance goals.
  7. Develop response performance data.
  8. Key elements of a Strategic Plan.
  9. How to create a self-assessment manual.

COST:

Paid by the DoW contract. If you are not a DoW employee, do not register for this course. 

Registration closes June 5, or until full, whichever occurs first.

*Onsite registration is not permitted*

To register online, you must have a CPSE Portal account. Go here to create an account.

To register a group, contact university@cpse.org.

WORKSHOP TIME: 0800-1700 Daily

ATTIRE: Business Casual

WORKSHOP LOCATION: 

Little Rock AFB Fire Department

239 Ave A West

Little Rock AFB, AR 72099

AIRPORT LOCATION:

Bill and Hillary Clinton National Airport (LIT)

HOST RECOMMENDED HOTEL INFORMATION:  

Little Rock Marriot

3 Statehouse Plaza

Little Rock, AR 72201

Website: Click here 

DoubleTree by Hilton Hotel Little Rock

424 West Markham St.

Little Rock, AR, 72201

Website: Click here 

HOST AGENCY:

Little Rock AFB Fire Department

PRIMARY CONTACT:

James Farrell, Fire Chief

(O) 501-987-3010

james.farrell.1@us.af.mil 

SECONDARY CONTACT:

Eric Gayoso, Deputy Fire Chief

(O) 501-987-3633

eric.gayoso@us.af.mil 

All registration cancellation and refund requests must be submitted via email to university@cpse.org no later than two weeks prior to the start of the class. A substitution of your full registration is permitted up to three days prior to the start of the class. After this time, NO substitutions are allowed. Requests for substitution must be submitted via email to university@cpse.org.  

CPSE regrets that refunds will not be given for no-shows.

For questions, contact the CPSE office at university@cpse.org or 703-691-4620.