CPSE University
Virtual CRA/SOC Academy
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Is your department looking for guidance in developing a quality Community Risk Assessment/Standards of Cover (CRA/SOC) document?
The CPSE University offers a self-facilitated process that delivers a quality CRA/SOC document. This is not a training program, but rather a method by which any well-disciplined organization can successfully set the course for change.
The CRA/SOC Academy is ideal for agencies that have:
- An objective individual that will serve as a facilitator.
- Support and participation from the chief, labor, and a cross section of the department.
- Comfort with virtual learning.
- A proven track record of approaching initiatives with discipline and dedication.
Access to the CRA/SOC Academy provides the following:
- Single-user online access for 120 days.
- Ten hours of asynchronous instruction on developing a CRA/SOC broken down into these ten module elements:
- Orientation and Introduction
- Module 1 – Description of Community Served
- Module 2 – Description of Fire and Emergency Services Provided
- Module 2 – Virtual Community Meeting
- Module 3 Component 1 – Study of Community Hazards and Risks - Definition of Risk
- Module 3 Component 2 – Study of Community Hazards and Risks
- Module 4 – Measurement of Systems Performance
- Module 5 – Evaluation of Delivery Systems
- Module 6 – Performance Maintenance and or Improvement
- Module 7 – Appendices-Exhibits-Attachments
- Downloadable tools and instruments to develop the requirements of the document.
- A customized online survey to gather community feedback.
- Six hours of live virtual technical assistance scheduled at your convenience.
For those ideal agencies, we are confident, you will gain experience in the process of developing a quality CRA/SOC to guide change within your organization and gather the needed internal support that ensures implementation and success. While only one person, assuming the internal facilitator, has access to the system, we still stand strong on the fact that all team members should view the videos and be provided the various handouts that accompany each component. This will assist in learning and understanding what is needed to complete each component.
Cost: $4,950
Contact university@cpse.org for questions.
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Module 0 - Orientation and Introduction Handout 1
Open to download resource.
Open to download resource.
Module 0 - Orientation and Introduction Handout 2
Open to download resource.
Open to download resource.
Module 1 – Description of Community Served Handout
Open to download resource.
Open to download resource.
CRA SOC Module 1 walks your team through the process of building the description of your community served. While it is important for the facilitator to view all of the information, it is recommended that the entire team view the video and the slide notes handout that are provided.
Module 1 – Description of Community Served – Slide Notes Handout
Open to download resource.
Open to download resource.
Module 2 – Description of Fire and Emergency Services Handout
Open to download resource.
Open to download resource.
CRA SOC Module 2 walks your team through the process of building the description of your community served. While it is important for the facilitator to view all of the information, it is recommended that the entire team view the video and the slide notes handout that are provided.
Module 2 – Description of Fire and Emergency Services Provided – Slide Notes Handout
Open to download resource.
Open to download resource.
Module 2 - Description of Fire and Emergency Services Provided Video
Open to view video.
Open to view video.
Module 2 – Description of Fire and Emergency Services Provided – Template
Open to download resource.
Open to download resource.
Module 3 – Study of Community Hazards and Risks – Handout
Open to download resource.
Open to download resource.
CRA SOC Module 3 Components 1 and 2 walk your team through the definition and elements of risk so that there is a consistent point of view when establishing a community risk assessment method in Module 3 Component 2. While it is important for the facilitator to view all of the information, it is recommended that the entire team view the video, handouts, and the slide notes handout that are provided.
Module 3 - Component 1: Study of Community Hazards and Risks: Definition of Risk – Slide Notes Handout
Open to download resource.
Open to download resource.
Module 3 - Component 2: Study of Community Hazards and Risks – Slide Notes Handout
Open to download resource.
Open to download resource.
Module 3 - 3 Axis Risk Calculator – Probability – Consequence – Organization Impact
Open to download resource.
Open to download resource.
Module 3 - Accreditation Tips – Critical Tasking
Open to download resource.
Open to download resource.
Module 4 – Measurement of Systems Performance
Open to download resource.
Open to download resource.
CRA SOC Module 4 walks your team through the process of measuring emergency response performance by risk classification and category in the agency’s service area and in all geographic planning zones. While it is important for the facilitator to view all of the information, it is recommended that the entire team view the video and the slide notes handout that are provided.
Module 4 – Measurement of Systems Performance – Slide Notes Handout
Open to download resource.
Open to download resource.
Module 5 – Evaluation of Delivery Systems – Handout
Open to download resource.
Open to download resource.
CRA SOC Module 5 walks your team through the process of evaluating the deployment and coverage quality determining the existence of response and coverage gaps in emergency response time when compared to emergency response benchmark targets. While it is important for the facilitator to view all of the information, it is recommended that the entire team view the video and the slide notes handout that are provided.
Module 5 – Evaluation of Delivery Systems – Slide Notes Handout
Open to download resource.
Open to download resource.
Module 6 – Performance Maintenance and or Improvement - Handout
Open to download resource.
Open to download resource.
CRA SOC Module 6 walks your team through the process of developing effective performance maintenance and/or improvement plans as necessary to ensure focused effort in applying an organization continuous improvement strategy. While it is important for the facilitator to view all of the information, it is recommended that the entire team view the video and the slide notes handout that are provided.
Module 6 – Performance Maintenance and/or Improvement – Slide Notes Handout
Open to download resource.
Open to download resource.
Module 7 – Appendices Exhibits Attachments – Handout
Open to download resource.
Open to download resource.
CRA SOC Module 7 provides the appendices of the CRA SOC study. Exhibits, tables, and CRA SOC referenced documents are placed here. While it is important for the facilitator to view all of the information, it is recommended that the entire team view the video and the slide notes handout that are provided.
Module 7 – Appendices-Exhibits-Attachments – Slide Notes Handout
Open to download resource.
Open to download resource.