Quality Improvement for the Fire and Emergency Services Workshop

Bluffton Township Fire District, Bluffton, SC

February 1 – 3, 2027

This course features three full days of instruction to help agencies prepare for accreditation under the 11th edition of the CFAI® model. It covers the development of the three key documents, the Community Risk Assessment/Standards of Cover, Strategic Plan, and Self-Assessment Manual.

WHAT YOU WILL RECEIVE:

• The Quality Improvement for the Fire and Emergency Services Publication & student workbook.
• 24 hours of instruction from experienced accreditation instructors.
• In-class exercises to reinforce key points of instruction.
• Introduction to online resources that will support your department’s accreditation efforts.
• Multiple opportunities to engage and network with your peers.

WHAT YOU WILL LEARN:

• The steps in the self-assessment process, from building a team to becoming an accredited agency.
• The key elements of the accreditation process:
  1. Creating planning zones for your response area.
  2. Establishing a risk assessment process.
  3. Applying the risk assessment process to your response area.
  4. Developing a critical tasking process.
  5. Determine needed resources for fire and non-fire risks.
  6. Assess current deployment practices and establish target performance goals.
  7. Develop response performance data.
  8. Key elements of a Strategic Plan.
  9. How to create a self-assessment manual.

COST:

Early Registration: $675 – ends December 21

Regular Registration: $700

Registration closes: January 21, 2027, or until full, whichever occurs first.

*Onsite registration is not permitted*

To register, you must have a CPSE Portal account. Go here to create an account.

To register a group, email [email protected] with the names, emails, and job titles for the registrants, and the email address for the invoice.

WORKSHOP TIME: 0800-1700 Daily

ATTIRE: Business Casual

WORKSHOP LOCATION: 

Lowcountry Community Church

801 Buckwalter Pkwy

Bluffton, SC 29910

AIRPORT LOCATION:

Savannah/Hilton Head International Airport 

HOST RECOMMENDED HOTEL INFORMATION:  

Hampton Inn & Suites Bluffton-Sun City

29 William Pope Drive

Bluffton, SC 29909

Website: Click here 

Candlewood Suites Bluffton-Hilton Head

5 Young Clyde Court

Bluffton, SC 29909

Website: Click here 

HOST AGENCY CONTACT INFORMATION:

Bluffton Township Fire District

PRIMARY CONTACT:

Rhett Livingston, Battalion Chief of Accreditation and Strategic Planning

(O) 843-548-8203

[email protected]

SECONDARY CONTACT:

Derek Church, Deputy Chief of Administration

(O) 843-548-4331

[email protected]

All registration cancellation and refund requests must be submitted via email to [email protected] no later than two weeks prior to the start of the class. A refund request is subject to a $25 processing fee. Telephone cancellations will not be accepted. 

A substitution of your full registration is permitted up to three days prior to the start of the class. After this time, NO substitutions are allowed. Requests for substitution must be submitted via email to [email protected].  

CPSE regrets that refunds will not be given for no-shows.

For questions, contact the CPSE office at [email protected] or 703-691-4620.