Quality Improvement for the Fire and Emergency Services Workshop

Cary Fire Department, Cary, NC

April 30 – May 2, 2024

This course features three full days of instruction to help agencies prepare for accreditation under the 10th edition of the CFAI® model. It covers the development of the three key documents, the Community Risk Assessment/Standards of Cover, Strategic Plan, and Self-Assessment Manual.

WHAT YOU WILL RECEIVE:

• The Quality Improvement for the Fire and Emergency Services Publication & student workbook.
• 24 hours of instruction from experienced accreditation instructors.
• In-class exercises to reinforce key points of instruction.
• Introduction to online resources that will support your department’s accreditation efforts.
• Multiple opportunities to engage and network with your peers.

WHAT YOU WILL LEARN:

• The steps in the self-assessment process, from building a team to becoming an accredited agency.
• The key elements of the accreditation process:
  1. Creating planning zones for your response area.
  2. Establishing a risk assessment process.
  3. Applying the risk assessment process to your response area.
  4. Developing a critical tasking process.
  5. Determine needed resources for fire and non-fire risks.
  6. Assess current deployment practices and establish target performance goals.
  7. Develop response performance data.
  8. Key elements of a Strategic Plan.
  9. How to create a self-assessment manual.

COST:

Early Registration: $650 – ends April 2, 2024

Regular Registration: $675

Registration closes: April 20, 2024

*Onsite registration is not permitted*

To register, you must have a CPSE Portal account. Go here to create an account.

To register a group, contact university@cpse.org.

WORKSHOP TIME: 0800-1700 Daily

ATTIRE: Business Casual

WORKSHOP LOCATION: 

Cary Fire Station 9

1427 Walnut St.

Cary, NC 27511

AIRPORT LOCATION:

Raleigh Durham International

HOST RECOMMENDED HOTEL INFORMATION:  

The Mayton 

301 S. Academy St. 

Cary, NC 27511

Group rate available: Click here

Preferred rates have been secured at The Mayton Hotel until Tuesday, March 19, 2024. Use the link above and enter your stay dates for Monday, April 29 – Thursday, May 2, 2024, select your room type and a confirmation will be sent to you upon completion, or contact the hotel directly at 919-670-5000 and request a reservation under the Cary Fire Department Room Block.

Courtyard by Marriott

5730 Dillard Dr.

Cary, NC 27518

Website: Click here

HOST AGENCY CONTACT INFORMATION:

Cary Fire Department

(O) 919-469-4378

PRIMARY CONTACT:

Matt Jacoby, Assistant Fire Chief

(O) 919-462-3825

matt.jacoby@carync.gov 

SECONDARY CONTACT:

Bonnie McDonald, Business Specialist

(O) 919-460-4961

bonnie.mcdonald@carync.gov 

All registration cancellation and refund requests must be submitted via email to university@cpse.org no later than two weeks prior to the start of the class. A refund request is subject to a $25 processing fee. Telephone cancellations will not be accepted. 

A substitution of your full registration is permitted up to three days prior to the start of the class. After this time, NO substitutions are allowed. Requests for substitution must be submitted via email to university@cpse.org. 

CPSE regrets that refunds will not be given for no-shows.

For questions, contact the CPSE office at university@cpse.org or 703-691-4620.