Quality Improvement for the Fire and Emergency Services Workshop

Culver City Fire Department, Culver City, CA

October 21 – 23, 2025

This course features three full days of instruction to help agencies prepare for accreditation under the 10th edition of the CFAI® model. It covers the development of the three key documents, the Community Risk Assessment/Standards of Cover, Strategic Plan, and Self-Assessment Manual.

WHAT YOU WILL RECEIVE:

• The Quality Improvement for the Fire and Emergency Services Publication & student workbook.
• 24 hours of instruction from experienced accreditation instructors.
• In-class exercises to reinforce key points of instruction.
• Introduction to online resources that will support your department’s accreditation efforts.
• Multiple opportunities to engage and network with your peers.

WHAT YOU WILL LEARN:

• The steps in the self-assessment process, from building a team to becoming an accredited agency.
• The key elements of the accreditation process:
  1. Creating planning zones for your response area.
  2. Establishing a risk assessment process.
  3. Applying the risk assessment process to your response area.
  4. Developing a critical tasking process.
  5. Determine needed resources for fire and non-fire risks.
  6. Assess current deployment practices and establish target performance goals.
  7. Develop response performance data.
  8. Key elements of a Strategic Plan.
  9. How to create a self-assessment manual.

COST:

Early Registration: $650 – ends September 23

Regular Registration: $675

Registration closes: October 11, or until full, whichever occurs first.

*Onsite registration is not permitted*

To register, you must have a CPSE Portal account. Go here to create an account.

To register a group, contact university@cpse.org.

WORKSHOP TIME: 0800-1700 Daily

ATTIRE: Business Casual

WORKSHOP LOCATION: 

Veterans Memorial Building – Rotunda Room

4117 Overland Blvd.

Culver City, CA 90232

AIRPORT LOCATION:

Los Angeles International Airport (LAX)

HOST RECOMMENDED HOTEL INFORMATION:  

Hilton Los Angeles Culver City

6161 W. Centinela Ave.

Culver City, CA 90230

Website: Click here 

Courtyard by Marriott

6333 Bristol Parkway

Culver City, CA 90230

Website: Click here 

HOST AGENCY CONTACT INFORMATION:

Culver City Fire Department

PRIMARY CONTACT:

Cara Flores, Senior Management Analyst

(O) 310-253-5920

cara.flores@culvercity.org 

SECONDARY CONTACT:

Roger Braum, Assistant Fire Chief

(O) 310-253-5903

roger.braum@culvercity.org 

All registration cancellation and refund requests must be submitted via email to university@cpse.org no later than two weeks prior to the start of the class. A refund request is subject to a $25 processing fee. Telephone cancellations will not be accepted. 

A substitution of your full registration is permitted up to three days prior to the start of the class. After this time, NO substitutions are allowed. Requests for substitution must be submitted via email to university@cpse.org. 

CPSE regrets that refunds will not be given for no-shows.

For questions, contact the CPSE office at university@cpse.org or 703-691-4620.