Quality Improvement for the Fire and Emergency Services Workshop

Golder Ranch Fire District, Oro Valley, AZ

January 26 – 28, 2027

This course features three full days of instruction to help agencies prepare for accreditation under the 11th edition of the CFAI® model. It covers the development of the three key documents, the Community Risk Assessment/Standards of Cover, Strategic Plan, and Self-Assessment Manual.

WHAT YOU WILL RECEIVE:

• The Quality Improvement for the Fire and Emergency Services Publication & student workbook.
• 24 hours of instruction from experienced accreditation instructors.
• In-class exercises to reinforce key points of instruction.
• Introduction to online resources that will support your department’s accreditation efforts.
• Multiple opportunities to engage and network with your peers.

WHAT YOU WILL LEARN:

• The steps in the self-assessment process, from building a team to becoming an accredited agency.
• The key elements of the accreditation process:
  1. Creating planning zones for your response area.
  2. Establishing a risk assessment process.
  3. Applying the risk assessment process to your response area.
  4. Developing a critical tasking process.
  5. Determine needed resources for fire and non-fire risks.
  6. Assess current deployment practices and establish target performance goals.
  7. Develop response performance data.
  8. Key elements of a Strategic Plan.
  9. How to create a self-assessment manual.

COST:

Early Registration: $675 – ends December 15

Regular Registration: $700

Registration closes: January 14, 2027, or until full, whichever occurs first.

*Onsite registration is not permitted*

To register, you must have a CPSE Portal account. Go here to create an account.

To register a group, email [email protected] with the names, emails, and job titles for the registrants, and the email address for the invoice.

WORKSHOP TIME: 0800-1700 Daily

ATTIRE: Business Casual

WORKSHOP LOCATION: 

Golder Ranch Fire District Headquarters

1600 East Hanley Boulevard

Oro Valley, AZ 85737

AIRPORT LOCATION:

Tucson International Airport (TUS)

HOST RECOMMENDED HOTEL INFORMATION:  

Holiday Inn Express & Suites Oro Valley-Tucson North

11075 North Oracle Road 

Oro Valley, AZ 85737

Website: Click here 

Fairfield by Marriott Inn & Suites Tucson North/Oro Valley

10150 North Oracle

Oro Valley, AZ 85737

Website: Click here 

HOST AGENCY CONTACT INFORMATION:

Golder Ranch Fire District

PRIMARY CONTACT:

Keith Holland, Project Manager

(O) 520-825-9001

[email protected]

SECONDARY CONTACT:

Eric Perry, Assistant Chief

(O) 520-825-9001

[email protected]

All registration cancellation and refund requests must be submitted via email to [email protected] no later than two weeks prior to the start of the class. A refund request is subject to a $25 processing fee. Telephone cancellations will not be accepted. 

A substitution of your full registration is permitted up to three days prior to the start of the class. After this time, NO substitutions are allowed. Requests for substitution must be submitted via email to [email protected].  

CPSE regrets that refunds will not be given for no-shows.

For questions, contact the CPSE office at [email protected] or 703-691-4620.