Quality Improvement for the Fire and Emergency Services Workshop

Green Bay Metro Fire Department, Green Bay, WI

May 7 – 9, 2024

This course features three full days of instruction to help agencies prepare for accreditation under the 10th edition of the CFAI® model. It covers the development of the three key documents, the Community Risk Assessment/Standards of Cover, Strategic Plan, and Self-Assessment Manual.

WHAT YOU WILL RECEIVE:

• The Quality Improvement for the Fire and Emergency Services Publication & student workbook.
• 24 hours of instruction from experienced accreditation instructors.
• In-class exercises to reinforce key points of instruction.
• Introduction to online resources that will support your department’s accreditation efforts.
• Multiple opportunities to engage and network with your peers.

WHAT YOU WILL LEARN:

• The steps in the self-assessment process, from building a team to becoming an accredited agency.
• The key elements of the accreditation process:
  1. Creating planning zones for your response area.
  2. Establishing a risk assessment process.
  3. Applying the risk assessment process to your response area.
  4. Developing a critical tasking process.
  5. Determine needed resources for fire and non-fire risks.
  6. Assess current deployment practices and establish target performance goals.
  7. Develop response performance data.
  8. Key elements of a Strategic Plan.
  9. How to create a self-assessment manual.

COST:

Early Registration: $650 – ends April 9, 2024

Regular Registration: $675

Registration closes: April 27, 2024

*Onsite registration is not permitted*

To register, you must have a CPSE Portal account. Go here to create an account.

To register a group, contact university@cpse.org.

WORKSHOP TIME: 0800-1700 Daily

ATTIRE: Business Casual

WORKSHOP LOCATION: 

Green Bay Water Training Center

631 South Adams Street

Green Bay, WI 54301

AIRPORT LOCATION:

Austin Straubel International Airport

HOST RECOMMENDED HOTEL INFORMATION:  

Hyatt Regency Green Bay

333 Main St

Green Bay, WI 54301

Website: Click here

Hampton Inn Green Bay Downtown

201 Main St

Green Bay, WI 54301

Website: Click here

HOST AGENCY CONTACT INFORMATION:

Green Bay Metro Fire Department

(O) 920-676-0621

PRIMARY CONTACT:

Matthew Knott, Fire Chief

(O) 920-448-3278

matthew.knott@greenbaywi.gov 

SECONDARY CONTACT:

Rob Goplin, Assistant Chief 

(O) 920-448-3279

robert.goplin@greenbaywi.gov 

All registration cancellation and refund requests must be submitted via email to university@cpse.org no later than two weeks prior to the start of the class. A refund request is subject to a $25 processing fee. Telephone cancellations will not be accepted. 

A substitution of your full registration is permitted up to three days prior to the start of the class. After this time, NO substitutions are allowed. Requests for substitution must be submitted via email to university@cpse.org. 

CPSE regrets that refunds will not be given for no-shows.

For questions, contact the CPSE office at university@cpse.org or 703-691-4620.