The purpose of this on-demand series is to orient the agency self-assessment to ensure that the community risk assessment is in alignment with Category 2 (Assessment and Planning) of the self-assessment model. The series is broken into four components which are congruent with the four criteria:

• Documentation of Area Characteristics
• Risk Assessment Methodology
• Current Deployment and Performance
• Plan for Maintaining and Improving Response Capabilities

You will have 14 days to complete the four-video series. Your 14-day access will start when you open the first video. 

Cancellation Policy: You may cancel prior to opening the first video, with a $25 processing fee. No substitutions are permitted.

In this webinar, CPSE Chief Executive Officer, Preet Bassi, CAE, will provide an overview of the importance fire and local government associations are placing on data and technology, how data informs department innovations, and recommended data and technology practices for fire departments.

In this webinar, Chief Amy Valdez, CFO, will provide an overview of Defining Diversity, Equity, Inclusion, and Belonging, Psychological Safety, Understanding Bias, Acts of Exclusion, Strategies for Inclusive Organizations, Inclusive Behaviors, and Inclusive Leadership. 

This on-demand course is designed to prepare students for becoming effective mentors in diverse settings. It covers the principles and practices of mentoring, the benefits and challenges of mentoring relationships, and the skills and strategies for fostering a culture of diversity, equity, and inclusion (DEI) in mentoring. Students will learn how to identify their own strengths and areas for improvement as mentors, how to establish rapport and trust with mentees, how to provide constructive feedback and support, and how to address issues of bias, discrimination, and conflict in mentoring. The course will also explore the ethical and professional responsibilities of mentors, as well as the best practices for evaluating and sustaining mentoring outcomes. Upon completion of this course, students will be able to apply their mentoring skills in various contexts, such as academic, professional, personal, and community settings. The course also provides an introduction to CPSE’s Credentialing Program.

You will have 60 days to complete the four-video series. Your 60-day access will start when you open the first video. 
 

Cancellation Policy: You may cancel prior to opening the first video, with a $25 processing fee. No substitutions are permitted.

Quality Improvement for the Fire and Emergency Services Workshop

Augusta Fire Department, Augusta, GA

September 25 – 27, 2024

This course features three full days of instruction to help agencies prepare for accreditation under the 10th edition of the CFAI® model. It covers the development of the three key documents, the Community Risk Assessment/Standards of Cover, Strategic Plan, and Self-Assessment Manual.

WHAT YOU WILL RECEIVE:

• The Quality Improvement for the Fire and Emergency Services Publication & student workbook.
• 24 hours of instruction from experienced accreditation instructors.
• In-class exercises to reinforce key points of instruction.
• Introduction to online resources that will support your department’s accreditation efforts.
• Multiple opportunities to engage and network with your peers.

WHAT YOU WILL LEARN:

• The steps in the self-assessment process, from building a team to becoming an accredited agency.
• The key elements of the accreditation process:
  1. Creating planning zones for your response area.
  2. Establishing a risk assessment process.
  3. Applying the risk assessment process to your response area.
  4. Developing a critical tasking process.
  5. Determine needed resources for fire and non-fire risks.
  6. Assess current deployment practices and establish target performance goals.
  7. Develop response performance data.
  8. Key elements of a Strategic Plan.
  9. How to create a self-assessment manual.

COST:

Early Registration: $650 – ends August 28, 2024

Regular Registration: $675

Registration closes: September 15, 2024

*Onsite registration is not permitted*

To register, you must have a CPSE Portal account. Go here to create an account.

To register a group, contact university@cpse.org.

WORKSHOP TIME: 0900-1800 Daily

ATTIRE: Business Casual

WORKSHOP LOCATION: 

Augusta-Richmond County Public Library Headquarters Branch

823 Telfair St

Augusta, GA 30901

AIRPORT LOCATION:

Augusta Regional Airport

HOST RECOMMENDED HOTEL INFORMATION:  

Hyatt House Augusta / Downtown

1268 Broad St

Augusta, GA 30901

Website: Click here

Augusta Marriott at the Convention Center

2 10th St

Augusta, GA 30901

Website: Click here

HOST AGENCY CONTACT INFORMATION:

Augusta Fire Department

(O) 706-821-4230

PRIMARY CONTACT:

Sarah Harvey, Fire Accreditation Data Specialist

(O) 706-821-2513

sharvey@augustaga.gov 

SECONDARY CONTACT:

Bobbie Patmon, Administrative Assistant

(O) 706-821-4230

bpatmon@augustaga.gov 

All registration cancellation and refund requests must be submitted via email to university@cpse.org no later than two weeks prior to the start of the class. A refund request is subject to a $25 processing fee. Telephone cancellations will not be accepted. 

A substitution of your full registration is permitted up to three days prior to the start of the class. After this time, NO substitutions are allowed. Requests for substitution must be submitted via email to university@cpse.org. 

CPSE regrets that refunds will not be given for no-shows.

For questions, contact the CPSE office at university@cpse.org or 703-691-4620.

Quality Improvement for the Fire and Emergency Services Workshop

Bryan Fire Department, Bryan, TX

November 5 – 7, 2024

This course features three full days of instruction to help agencies prepare for accreditation under the 10th edition of the CFAI® model. It covers the development of the three key documents, the Community Risk Assessment/Standards of Cover, Strategic Plan, and Self-Assessment Manual.

WHAT YOU WILL RECEIVE:

• The Quality Improvement for the Fire and Emergency Services Publication & student workbook.
• 24 hours of instruction from experienced accreditation instructors.
• In-class exercises to reinforce key points of instruction.
• Introduction to online resources that will support your department’s accreditation efforts.
• Multiple opportunities to engage and network with your peers.

WHAT YOU WILL LEARN:

• The steps in the self-assessment process, from building a team to becoming an accredited agency.
• The key elements of the accreditation process:
  1. Creating planning zones for your response area.
  2. Establishing a risk assessment process.
  3. Applying the risk assessment process to your response area.
  4. Developing a critical tasking process.
  5. Determine needed resources for fire and non-fire risks.
  6. Assess current deployment practices and establish target performance goals.
  7. Develop response performance data.
  8. Key elements of a Strategic Plan.
  9. How to create a self-assessment manual.

COST:

Early Registration: $650 – ends October 8, 2024

Regular Registration: $675

Registration closes: October 26, 2024, or until full, whichever occurs first.

*Onsite registration is not permitted*

To register, you must have a CPSE Portal account. Go here to create an account.

To register a group, contact university@cpse.org.

WORKSHOP TIME: 0800-1700 Daily

ATTIRE: Business Casual

WORKSHOP LOCATION: 

Legends Event Center

2533 Midtown Pk Blvd

Bryan, TX 77801

AIRPORT LOCATION:

Easterwood Airport, College Station, TX

HOST RECOMMENDED HOTEL INFORMATION:  

The Stella Hotel, Autograph Collection

4100 Lake Atlas Drive

Bryan, TX 77807

Group rate available here

HOST AGENCY CONTACT INFORMATION:

City of Bryan Fire Department

(O) 979-209-5859

PRIMARY CONTACT:

Andrew Davis, Lieutenant, Planning and Accreditation

(O) 979-209-5859

adavis@bryantx.gov 

SECONDARY CONTACT:

Douglas Capener, Assistant Chief

(O) 979-209-5132

dcapener@bryantx.gov 

All registration cancellation and refund requests must be submitted via email to university@cpse.org no later than two weeks prior to the start of the class. A refund request is subject to a $25 processing fee. Telephone cancellations will not be accepted. 

A substitution of your full registration is permitted up to three days prior to the start of the class. After this time, NO substitutions are allowed. Requests for substitution must be submitted via email to university@cpse.org. 

CPSE regrets that refunds will not be given for no-shows.

For questions, contact the CPSE office at university@cpse.org or 703-691-4620

Quality Improvement for the Fire and Emergency Services Workshop

Charleston Fire Department, Charleston, SC

October 15 – 17, 2024

This course features three full days of instruction to help agencies prepare for accreditation under the 10th edition of the CFAI® model. It covers the development of the three key documents, the Community Risk Assessment/Standards of Cover, Strategic Plan, and Self-Assessment Manual.

WHAT YOU WILL RECEIVE:

• The Quality Improvement for the Fire and Emergency Services Publication & student workbook.
• 24 hours of instruction from experienced accreditation instructors.
• In-class exercises to reinforce key points of instruction.
• Introduction to online resources that will support your department’s accreditation efforts.
• Multiple opportunities to engage and network with your peers.

WHAT YOU WILL LEARN:

• The steps in the self-assessment process, from building a team to becoming an accredited agency.
• The key elements of the accreditation process:
  1. Creating planning zones for your response area.
  2. Establishing a risk assessment process.
  3. Applying the risk assessment process to your response area.
  4. Developing a critical tasking process.
  5. Determine needed resources for fire and non-fire risks.
  6. Assess current deployment practices and establish target performance goals.
  7. Develop response performance data.
  8. Key elements of a Strategic Plan.
  9. How to create a self-assessment manual.

COST:

Early Registration: $650 – ends September 17, 2024

Regular Registration: $675

Registration closes: October 5, 2024

*Onsite registration is not permitted*

To register, you must have a CPSE Portal account. Go here to create an account.

To register a group, contact university@cpse.org.

WORKSHOP TIME: 0800-1700 Daily

ATTIRE: Business Casual

WORKSHOP LOCATION: 

Charleston Fire Department Station 11 Training Room

1807 Savannah Highway

Charleston, SC 29407

AIRPORT LOCATION:

Charleston International Airport (CHS)

HOST RECOMMENDED HOTEL INFORMATION:  

Holiday Inn Express Charleston US Hwy 17 & I-526, an IHG Hotel

1943 Savannah Hwy, Charleston, SC 29407

Website: Click here

HOST AGENCY CONTACT INFORMATION:

Charleston Fire Department

(O) 843-720-1981

PRIMARY CONTACT:

Karl Morris, Assistant Chief of Planning/Accreditation Manager (Charleston Fire Department)

(O) 843-720-3060

morrisk@charleston-sc.gov 

SECONDARY CONTACT:

Kevin Henson, Deputy Fire Chief (St. John's Fire District)

(O) 843-559-9194

k.henson@stjfd.org 

All registration cancellation and refund requests must be submitted via email to university@cpse.org no later than two weeks prior to the start of the class. A refund request is subject to a $25 processing fee. Telephone cancellations will not be accepted. 

A substitution of your full registration is permitted up to three days prior to the start of the class. After this time, NO substitutions are allowed. Requests for substitution must be submitted via email to university@cpse.org. 

CPSE regrets that refunds will not be given for no-shows.

For questions, contact the CPSE office at university@cpse.org or 703-691-4620.

Quality Improvement for the Fire and Emergency Services Workshop

City of Marion Fire Department, Marion, IA

September 4 – 6, 2024

This course features three full days of instruction to help agencies prepare for accreditation under the 10th edition of the CFAI® model. It covers the development of the three key documents, the Community Risk Assessment/Standards of Cover, Strategic Plan, and Self-Assessment Manual.

WHAT YOU WILL RECEIVE:

• The Quality Improvement for the Fire and Emergency Services Publication & student workbook.
• 24 hours of instruction from experienced accreditation instructors.
• In-class exercises to reinforce key points of instruction.
• Introduction to online resources that will support your department’s accreditation efforts.
• Multiple opportunities to engage and network with your peers.

WHAT YOU WILL LEARN:

• The steps in the self-assessment process, from building a team to becoming an accredited agency.
• The key elements of the accreditation process:
  1. Creating planning zones for your response area.
  2. Establishing a risk assessment process.
  3. Applying the risk assessment process to your response area.
  4. Developing a critical tasking process.
  5. Determine needed resources for fire and non-fire risks.
  6. Assess current deployment practices and establish target performance goals.
  7. Develop response performance data.
  8. Key elements of a Strategic Plan.
  9. How to create a self-assessment manual.

COST:

Early Registration: $650 – ends August 7, 2024

Regular Registration: $675

Registration closes: August 27, 2024

*Onsite registration is not permitted*

To register, you must have a CPSE Portal account. Go here to create an account.

To register a group, contact university@cpse.org.

WORKSHOP TIME: 0800-1700 Daily

ATTIRE: Business Casual

WORKSHOP LOCATION: 

Marion Fire Administration (Station 1)

100 Irish Drive

Marion, IA 52302

AIRPORT LOCATION:

Eastern Iowa Airport, Cedar Rapids, IA (CID)

HOST RECOMMENDED HOTEL INFORMATION:  

TownePlace Suites Cedar Rapids Marion

2823 7th Avenue

Marion, IA 52302

Website: Click here

Hampton Inn & Suites Cedar Rapids – North

1130 Park Place NE

Cedar Rapids, IA 52402

Website: Click here

HOST AGENCY CONTACT INFORMATION:

City of Marion Fire Department

(O) 319-377-8237

PRIMARY CONTACT:

Tom Fagan, Fire Chief

(O) 319-377-8237

tfagan@cityofmarion.org 

SECONDARY CONTACT:

Ryan Steffen, Deputy Chief of Operations

(O) 319-373-8085

 rsteffen@cityofmarion.org 

All registration cancellation and refund requests must be submitted via email to university@cpse.org no later than two weeks prior to the start of the class. A refund request is subject to a $25 processing fee. Telephone cancellations will not be accepted. 

A substitution of your full registration is permitted up to three days prior to the start of the class. After this time, NO substitutions are allowed. Requests for substitution must be submitted via email to university@cpse.org. 

CPSE regrets that refunds will not be given for no-shows.

For questions, contact the CPSE office at university@cpse.org or 703-691-4620.

Quality Improvement for the Fire and Emergency Services Workshop

Geneva Fire Department, Geneva, IL

September 18 – 20, 2024

This course features three full days of instruction to help agencies prepare for accreditation under the 10th edition of the CFAI® model. It covers the development of the three key documents, the Community Risk Assessment/Standards of Cover, Strategic Plan, and Self-Assessment Manual.

WHAT YOU WILL RECEIVE:

• The Quality Improvement for the Fire and Emergency Services Publication & student workbook.
• 24 hours of instruction from experienced accreditation instructors.
• In-class exercises to reinforce key points of instruction.
• Introduction to online resources that will support your department’s accreditation efforts.
• Multiple opportunities to engage and network with your peers.

WHAT YOU WILL LEARN:

• The steps in the self-assessment process, from building a team to becoming an accredited agency.
• The key elements of the accreditation process:
  1. Creating planning zones for your response area.
  2. Establishing a risk assessment process.
  3. Applying the risk assessment process to your response area.
  4. Developing a critical tasking process.
  5. Determine needed resources for fire and non-fire risks.
  6. Assess current deployment practices and establish target performance goals.
  7. Develop response performance data.
  8. Key elements of a Strategic Plan.
  9. How to create a self-assessment manual.

COST:

Early Registration: $650 – ends August 21, 2024

Regular Registration: $675

Registration closes: September 9, 2024, or until full, whichever occurs first.

*Onsite registration is not permitted*

To register, you must have a CPSE Portal account. Go here to create an account.

To register a group, contact university@cpse.org.

WORKSHOP TIME: 0800-1700 Daily

ATTIRE: Business Casual

WORKSHOP LOCATION: 

Geneva Fire Department Station 1

200 East Side Drive

Geneva, IL 60134

AIRPORT LOCATION:

O’Hare International Airport or Midway International Airport

HOST RECOMMENDED HOTEL INFORMATION:  

Herrington Inn & Spa

15 S River Ln

Geneva, IL 60134

Website: Click here

Hilton Garden Inn St. Charles

4070 E Main St

St. Charles, IL 60174

Website: Click here

HOST AGENCY CONTACT INFORMATION:

Geneva Fire Department

(O) 630-232-2530

PRIMARY CONTACT:

Michael Antenore, Fire Chief

(O) 630-232-2530

mantenore@geneva.il.us 

SECONDARY CONTACT:

Matthew Lohse, Deputy Chief

(O) 630-232-2530

mlohse@geneva.il.us 

All registration cancellation and refund requests must be submitted via email to university@cpse.org no later than two weeks prior to the start of the class. A refund request is subject to a $25 processing fee. Telephone cancellations will not be accepted. 

A substitution of your full registration is permitted up to three days prior to the start of the class. After this time, NO substitutions are allowed. Requests for substitution must be submitted via email to university@cpse.org. 

CPSE regrets that refunds will not be given for no-shows.

For questions, contact the CPSE office at university@cpse.org or 703-691-4620.

Quality Improvement for the Fire and Emergency Services Workshop

Henrico County Division of Fire, Henrico, VA

October 7 – 9, 2024

This course features three full days of instruction to help agencies prepare for accreditation under the 10th edition of the CFAI® model. It covers the development of the three key documents, the Community Risk Assessment/Standards of Cover, Strategic Plan, and Self-Assessment Manual.

WHAT YOU WILL RECEIVE:

• The Quality Improvement for the Fire and Emergency Services Publication & student workbook.
• 24 hours of instruction from experienced accreditation instructors.
• In-class exercises to reinforce key points of instruction.
• Introduction to online resources that will support your department’s accreditation efforts.
• Multiple opportunities to engage and network with your peers.

WHAT YOU WILL LEARN:

• The steps in the self-assessment process, from building a team to becoming an accredited agency.
• The key elements of the accreditation process:
  1. Creating planning zones for your response area.
  2. Establishing a risk assessment process.
  3. Applying the risk assessment process to your response area.
  4. Developing a critical tasking process.
  5. Determine needed resources for fire and non-fire risks.
  6. Assess current deployment practices and establish target performance goals.
  7. Develop response performance data.
  8. Key elements of a Strategic Plan.
  9. How to create a self-assessment manual.

COST:

Early Registration: $650 – ends September 9, 2024

Regular Registration: $675

Registration closes: September 27, 2024, or until full, whichever occurs first.

*Onsite registration is not permitted*

To register, you must have a CPSE Portal account. Go here to create an account. If you already have an account and are unable to access it, please do not create a new account. Contact university@cpse.org for login assistance. 

To register a group, contact university@cpse.org. Please provide the workshop name, attendee name(s), and attendee email(s). 

WORKSHOP TIME: 0800-1700 Daily

ATTIRE: Business Casual

WORKSHOP LOCATION: 

Henrico County Division of Fire

7721 E Parham Rd

Henrico, VA 23294

AIRPORT LOCATION:

Richmond International Airport

HOST RECOMMENDED HOTEL INFORMATION:  

Hyatt House Richmond / Short Pump

11800 West Broad Street Suite 1098

Henrico, VA 23233

Website: Click here 

Hilton Richmond Hotel & Spa/Short Pump

12042 W Broad St

Richmond, VA 23233

Website: Click here 

HOST AGENCY CONTACT INFORMATION:

Henrico County Division of Fire

(O) 804-501-4901

PRIMARY CONTACT:

James Stenhouse, Lieutenant

(O) 804-501-7680

ste37@henrico.us 

SECONDARY CONTACT:

Byron Burton, Lieutenant

(O) 804-501-4900

bur59@henrico.us 

All registration cancellation and refund requests must be submitted via email to university@cpse.org no later than two weeks prior to the start of the class. A refund request is subject to a $25 processing fee. Telephone cancellations will not be accepted. 

A substitution of your full registration is permitted up to three days prior to the start of the class. After this time, NO substitutions are allowed. Requests for substitution must be submitted via email to university@cpse.org. 

CPSE regrets that refunds will not be given for no-shows.

For questions, contact the CPSE office at university@cpse.org or 703-691-4620.